Accepting 2 Pilot Partners for Q1

Resolve Production Incidents
10x Faster.

Stop wasting hours manually investigating alerts. IncidentFox gives every team—Payments, Infra, DB—a specialized AI SRE that triages alerts, diagnoses root causes, and proposes fixes using your specific tools and runbooks.

Book Free Pilot Read Docs Watch Demo

Backed By

Y Combinator Combinator W26
Slack
PagerDuty
AWS
Kubernetes
Datadog

Works with your existing stack

See IncidentFox in Action

Watch how our AI agent triages a PagerDuty alert from detection to resolution in minutes.

The Problem

Manual On-Call is Broken

Too many alerts, hidden dependencies, and tribal knowledge scattered across docs. Diagnosis takes hours while customers wait.

Team-Aware Context

One global agent can't know everything. We give the Payments team an agent that knows Stripe APIs, and the DB team one that knows Sharding.

  • Specialized Prompts
  • Scoped Tool Access
  • Custom Knowledge Base

Enterprise Governance

No black boxes. You see exactly what tools the agent can use. You control the permissions, data sources, and approval flows for every action.

  • RBAC & Audit Logs
  • Human-in-the-loop
  • PII Redaction

Eval-Driven Learning

We don't rely on vibes. Our learning engine backtests prompt changes against your historical incidents to ensure accuracy improves over time.

  • Regression Testing
  • Automated Post-Mortems
  • Continuous Improvement
"Before IncidentFox, on-call was a nightmare of hidden dependencies. Now, our DB team has an agent that actually understands our sharding strategy."
S
Senior Staff SRE
Leading Tech Company

Seamless Integration
into your stack.

We act as FDE-style partners to wire up your internal tools. IncidentFox plugs into PagerDuty, Slack, Kubernetes, and your monitoring stack to triage incidents in real-time.

  • Connect Data Sources

    Slack history, Docs, Runbooks, Codebase.

  • Define Team Agents

    Create specialized agents for each service owner.

  • Automate Triage

    Let the agent investigate, correlate, and suggest fixes.

incident-channel
PagerDuty • 10:42 AM
[Critical] Checkout Service Latency > 2000ms (p99)
IF
IncidentFox (Checkout Agent) • 10:42 AM

I'm investigating. Checked checkout-service logs and metrics.

Findings:

  • Redis connection pool exhausted on pod checkout-7b8c9.
  • Recent config change merged 10 mins ago increased timeout settings.

Enterprise-Grade Security & Control

Designed for regulated environments and complex organizations.

SOC 2 In Progress

Security-first architecture. Currently undergoing SOC 2 Type 1 audit. Data encrypted at rest and in transit.

RBAC

Fine-grained Role-Based Access Control for teams, tools, and sensitive data.

Audit Logs

Comprehensive audit trails of every AI action, query, and decision for compliance.

On-Prem Option

Deploy in your own VPC or on-prem infrastructure for maximum data control.

Built by Engineers from Top Tech Companies

We started our careers on the Application and DB Infra teams at a leading gaming platform. We built IncidentFox because on-call shouldn't be this hard.

Jimmy

Jimmy Wei

Co-Founder

Ex-Meta, Roblox, Cornell

Longyi

Long Yi

Co-Founder

Ex-Roblox, Brandeis

Resources

Learn how modern engineering teams use AI to improve reliability.

Founders' Note

Why We Built IncidentFox

Manual on-call is broken. Read our manifesto on why every engineering team deserves their own AI SRE agent.

Read Story
Engineering Blog

Why Internal AI SRE Tools Fail

We've seen dozens of internal "AI Ops" projects stall. The missing link isn't better models—it's rigorous, time-traveling evaluations.

Read Post
Documentation

Full Documentation

Complete guides on integrations, multi-agent architecture, configuration, and our 50+ built-in tools for Kubernetes, AWS, and more.

View Docs

Frequently Asked Questions

How does IncidentFox connect to our stack?
We integrate directly with your existing tools via secure APIs (PagerDuty, Slack, Datadog, etc.). We act as FDE-style partners to set up the initial connections and permissions during onboarding, ensuring a seamless fit into your current workflow without disrupting ongoing operations.

Is my data safe?
Yes. Security is our top priority. We are currently undergoing SOC 2 auditing and support on-prem deployments for maximum control. We never use your data to train models for other customers, and PII redaction is built-in by default.

Can the agent take actions automatically?
You control the autonomy. Most teams start with "Human-in-the-loop" mode where the agent suggests actions for approval. Once you trust the agent, you can enable auto-mitigation for specific runbooks. Every action is logged for audit purposes.